NA - INS - Systems Administrator (Contract)

Alpha FMC's Insurance Tech Services Division is seeking an experienced Microsoft 365 Systems Administrator to support our clients' cloud environments as part of our custom software consulting practice.

This role is focused on day-to-day administration, user support, and maintaining a stable, secure environment. You will be responsible for ongoing operations, issue resolution, and ensuring systems continue to run smoothly as business needs evolve.

You’ll work closely with internal IT stakeholders and external partners to support users, maintain configurations, and uphold security and compliance standards.

What You'll Be Doing

• Administer and maintain Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, and Intune
• Manage users, groups, licenses, and access using Microsoft Entra ID
• Handle onboarding and off-boarding of users, including access provisioning and deprovisioning
• Support and maintain conditional access policies and basic security configurations
• Respond to user issues, service requests, and escalations related to M365 tools
• Monitor tenant health and service performance, troubleshooting issues as they arise
• Maintain and update documentation for processes, configurations, and standard procedures
• Support ongoing compliance efforts, including retention policies and basic data governance using Microsoft Purview
• Coordinate with external partners or consultants for escalated issues or changes
• Stay up to date on Microsoft 365 updates and communicate relevant changes to stakeholders

Requirements

• 3+ years of hands-on Microsoft 365 administration experience, along with the following: Microsoft Certified: Azure Administrator Associate (AZ-104) and Microsoft 365 Administrator Expert (MS-102)
• Strong working knowledge of Azure Active Directory / Entra ID, Exchange Online, and Microsoft Intune
• Experience with PowerShell scripting for M365 administration and automation
• Solid understanding of identity and access management principles
• Excellent troubleshooting skills and attention to detail
• Ability to document processes clearly and follow established procedures
• Strong communication skills for working with both technical and non-technical users

Preferred

• Microsoft Certified: Identity and Access Administrator Associate (SC-300)
• Experience working in a consulting or managed services environment
• Experience with PowerShell for basic automation
• Familiarity with Intune for device management
• Exposure to security tools such as Microsoft Defender
• Experience working in a structured IT or public sector environment

Other Info

• The Consultant may be allocated to different external clients as needed
• Pay Rate (hourly, W2) is: $50 - $65/hr USD
• Long-term opportunity to join a client is possible
• This is a a remote position, but infrequent travel (to client sites) may be required.
• Must be able to accommodate working hours of 8;30am - 5:30pm EST
• We are unable to provide sponsorship for this position at this time
• No agencies, please