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[Remote] Insurance AMS Product Support Representative No weekends or nights

Remote, USA Full-time Posted 2026-06-26

Note: The job is a remote job and is open to candidates in USA. HawkSoft is a family-owned business that provides software solutions to independent insurance agencies. They are seeking product support representatives with insurance experience to assist agencies in learning and using their Client Management System and other solutions.

Responsibilities

  • Assisting insurance agencies as they learn and use our Client Management System and other HawkSoft solutions

Skills

  • Insurance experience
  • Excellent communication skills
  • Strong phone presence
  • Computer skills
  • Multi-tasking skills
  • Troubleshooting and problem-solving skills

Benefits

  • Work From Home: You'll have the ability to work from home (We provide the computer & other equipment)
  • Coverage: Four Medical, Dental, & Vision insurance plans offered 100% paid for employees
  • 100% company-paid Life, AD&D, short- and long-term disability
  • 401K: We help you save for retirement. Join the plan in 90 days with a company match.
  • PTO: Exceptional PTO/Vacation time
  • Work/Life Balance: Our management team truly supports our core value of work to live not live to work.
  • Career Advancement Opportunities: HawkSoft continues to grow and loves to hire from within
  • Performance Reviews: Yearly performance & compensation reviews
  • Education: We offer great tuition reimbursements and encourage our staff to continue to grow in their careers.

Company Overview

  • HawkSoft is a software company that offers insurance agency management solutions. It was founded in 1995, and is headquartered in Canby, Oregon, USA, with a workforce of 51-200 employees. Its website is https://www.hawksoft.com.
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