Contributions Coordinator (Canfield, OH)

BeneSys, Inc. is a company focused on providing excellent service to its members and fostering a supportive work environment for its employees. The Contributions Coordinator is responsible for managing employer remittances, ensuring accurate entry and balancing of contributions, and communicating discrepancies to employers. This role requires strong organizational and communication skills while handling various reports and maintaining procedural manuals.

Responsibilities

• Opening all mail relating to employer and employee contributions, entering contribution forms in the computer, balance to bank deposits and monthly deposit logs
• Updating bond information, creating, and mailing discrepancy notices, creating, and mailing liquidated damages letters and reminder notices, tracking discrepancy and liquidated damages letters
• Prepare contribution reception report, delinquency report, liquidated damages and discrepancy reports for trustee meetings and legal counsel
• Making copies as required, filing forms, and reviewing monthly PDF files
• Creating and maintaining fund-specific procedural manuals, contacting the employers and the union hall for missing employee information, communicating with members on various contribution issues
• Setting up and maintaining reciprocity for members working outside their home locals, setting up and maintaining vacation accounts as well as vacation check runs
• Respond to common inquires or complaints from employers and financial institutions through written and oral communication
• Other duties as may be assigned
• Regular and predictable attendance is an essential function of this job

Skills

• Excellent customer service skills are a must
• Must be able to multi-task
• Must be detailed oriented and well-organized
• Ten Key Pad speed is a must
• Must have good communication skills
• Excellent customer service skills
• Ability to use solid written and verbal communication skills to respond clearly and professionally to common inquiries or complaints from employers and financial institutions
• Must have strong knowledge in accounts receivable
• Must be able to calculate figures and amounts using basic math skills
• Knowledge of decimals, fractions and percentages are required
• At least 80% of the essential job functions are performed while sitting at a computer desk
• The job involves extended periods of keyboarding
• Working knowledge of Microsoft Office Products
• Experience with Word, Excel and Outlook is essential
• Must be able to look at a problem logically and figure out the source of the problem using mathematical balancing skills and recollection of repetitive problem sources
• Full time. Monday - Friday, 7:30 am - 4:30 pm
• Requires in-office days but also offers at-home flexibility after 90 days
• Post High School education or prior related work experience preferred

Benefits

• Paid Time Off (PTO)
• 15 days of PTO during first full calendar year!
• 12 paid holidays
• 3 days paid bereavement leave
• Medical, dental and vision insurance, with option for dependent coverage
• Company-paid basic life, short-term disability, long-term disability, and AD&D insurance
• 401k with employer match
• Tuition reimbursement program
• Career development opportunities
• Referral bonus for all successful full-time referrals
• Annual opportunities for increases

Company Overview