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Experienced Customer Service Representative – Telework Opportunities in Quebec

Remote, USA Full-time Posted 2026-06-26

Are you a customer-focused individual looking for a dynamic and rewarding career in a remote work environment? Do you have a passion for delivering exceptional service and building strong relationships with clients? Look no further than arenaflex, a leading financial institution in Quebec, where we're seeking experienced Customer Service Representatives to join our team.

About arenaflex

arenaflex is a values-driven organization that puts people at the heart of everything we do. We're committed to helping our employees shine, both in and out of the workplace, and we believe that our growth strategy is built on the principles of equity, diversity, and inclusion. Our team is dedicated to providing a unique and personalized experience for our members and clients, and we're looking for talented individuals like you to help us achieve this vision.

Job Opportunities

We have a variety of exciting opportunities available in our client relations centres, including:

  • Member/client relations
  • Life and health insurance
  • Fraud prevention
  • Credit analysis and collections
  • Emergency communications
  • And many more!

What You'll Get

When you join our team, you can expect:

  • A competitive hourly rate starting at $25.13/hour, plus a shift premium (where applicable)
  • An annual performance-related bonus
  • 4 weeks of flexible vacation starting in the first year
  • Reimbursement of health and wellness expenses and telework equipment
  • Group insurance, including telemedicine
  • A defined benefit pension plan that provides predictable, stable income throughout retirement
  • Benefits are subject to eligibility criteria

What We're Looking For

To succeed in this role, you'll need:

  • A diploma of college studies (technical DCS) in a relevant field
  • At least 1 year of relevant experience
  • Other combinations of relevant training and experience may be considered
  • Knowledge of French is required
  • For certain positions, advanced level proficiency in English may be required due to the nature of the duties or work tools or because the position involves interactions with English-speaking members and clients
  • Work arrangements vary depending on the position and involve either hybrid work or telework

Why Choose arenaflex?

At arenaflex, we don't just fill positions – we hire people. We believe in creating a positive and inclusive work environment that allows our employees to shine, both in and out of the workplace. Our growth strategy is built on the principles of equity, diversity, and inclusion, and we're committed to welcoming, respecting, and valuing people for who they are as individuals.

Discover the arenaflex Difference

Learn more about what sets us apart from other employers by watching our short video: The arenaflex difference

Accessibility and Accommodations

We're committed to making our recruitment process and job opportunities accessible to all. If there's something we can do to help, please let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Apply Now

Ready to take the next step in your career? Click the link below to apply for this exciting opportunity: Apply Job!

Job Family

Member/client sales and service (FG)

Note:

arenaflex is an equal opportunities employer and welcomes applications from diverse candidates. We're committed to creating a positive and inclusive work environment that allows our employees to shine, both in and out of the workplace. Apply for this job

Apply Now

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