Associate Collections Representative
Optum is focused on improving the flow of health data and information to create a more connected system. The Associate Collections Representative will manage third-party accounts receivable, analyze claims, and coordinate with insurance carriers to resolve issues.
Responsibilities
- Responsible for managing Third - Party AR by analyzing denied and un-responded claims
- Outbound calls to insurance carriers to appeal and check claims status
- Post explanation of benefits
- Coordinate with insurance carriers to reconcile / resolve any issues
- Familiar with explanation of benefits
- Maintain Compliance and HIPAA standards at all times
- Meet or exceed daily production standards by maintaining work list according to metrics
- Meet or exceed daily quality standards
- Perform other duties and functions as assigned
- Process insurance / patient refunds and adjustments
- Evaluate and respond to all emails request for any deposit issues in order to resolve in a timely matter
Skills
- High School Diploma / GED
- Must be 18 years of age OR older
- Ability to create and modify spreadsheets within Microsoft Excel
- Ability to work between the hours of 8:00 am - 5:00 pm PST from Monday - Friday
- Reside within a commutable distance from 8407 Fallbrook Ave West Hills, CA 91304 with ability to come onsite for meetings
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
- Ability to navigate on internet for researching purposes
- Problem solving, organization and interpersonal skills
- Ability to work independently and as part of a team
- Communication skills, both verbal and written
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
- Medical Billing experience
- Familiar with explanation of benefits
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
Company Overview
Company H1B Sponsorship