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Bilingual - Associate, Sales & Customer Service

Remote, USA Full-time Posted 2026-06-25

belairdirect is committed to helping people, businesses, and society prosper, and they are seeking an Associate Sales and Customer Service to join their growing team. This role involves advising clients on insurance solutions, analyzing customer needs, and promoting products and services.

Responsibilities

  • Play a key role in providing the best possible protection for our clients' most valuable assets by advising them to make informed choices and answering their product questions
  • Analyze customer needs, promote products and services and suggest choices and innovative solutions
  • Guide auto and home customers on insurance solutions
  • Contribute to the development and support of new initiatives by working closely with the brokerage network

Skills

  • At least 1 year experience in a similar role
  • Team player
  • Dynamic and customer-driven
  • Developed advisory skills
  • Great communication and negotiation skills
  • Excellent computer skills and can juggle between different computer at the same time
  • No Canadian work experience required however must be eligible to work in Canada
  • Bilingualism in English and French is a strong asset

Benefits

  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
  • Annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares
  • Pension offerings provide flexibility and long-term security for our employees beyond their careers
  • Guaranteed income for life via our defined benefit pension plan

Company Overview

  • Belairdirect is provider of complete car and home insurance solutions for the customer directly. It was founded in 1955, and is headquartered in Toronto, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http://www.belairdirect.com.
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