Inside Account Manager (Hybrid)
Alliant Purchasing is a comprehensive Group Purchasing Organization seeking a proactive and service-oriented Inside Account Manager to support their growing portfolio of healthcare providers. The role involves managing member relationships, assisting with contract access and program enrollment, and analyzing purchasing data to identify savings opportunities.
Responsibilities
- Serve as the main point of contact for an assigned portfolio of healthcare members, providing responsive and high-quality support
- Assist members with contract access, utilization, program enrollment, and onboarding to Alliant/Premier initiatives
- Analyze purchasing data to identify savings opportunities, contract alignment, and compliance gaps
- Prepare basic savings analyses, utilization summaries, and performance insights
- Resolve pricing discrepancies, supplier issues, and technical questions in partnership with internal teams and suppliers
- Maintain accurate and timely CRM documentation for all member interactions
- Collaborate closely with Member Success Directors, sourcing teams, and analytics staff to support member goals
- Provide training on purchasing platforms, reporting tools, and Alliant processes
Skills
- 1–3 years of experience in account management, customer success, supply chain, or healthcare operations
- Strong communication skills with the ability to build rapport and support member relationships
- Solid analytical ability with comfort working in Excel and reviewing purchasing data
- Highly organized, detail-oriented, and able to manage multiple priorities
- Ability to work cross-functionally in a dynamic and fast-paced environments
- Experience within a GPO, IDN, medical distribution, or hospital purchasing environment
- Familiarity with contract management, purchasing workflows, and supplier pricing structures
Benefits
- Health, dental, and vision insurance
- Life and disability insurance
- Critical illness, accident, and hospital indemnity insurance
- Pet insurance and pet discount program
- EAP
- HSA with employer match
- 401(k) plan with employer match
- Generous paid time off
- Paid parental leave
- Generous holiday schedule
- Hybrid work schedule
Company Overview