[Remote] Integrated Absence Claims Specialist
Note: The job is a remote job and is open to candidates in USA. Lincoln Financial is a company that helps people confidently plan for their financial future. They are seeking an Integrated Absence Claims Specialist to manage Short-Term Disability claims, conduct interviews with claimants, and review medical records to make claim determinations.
Responsibilities
- Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding Short Term Disability Claims, Family Medical Leaves, and state benefits when applicable
- Collaborating with fellow case managers, nurse case managers and consulting physicians to make appropriate and timely claim determinations
- Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning
- Completing accurate financial calculations consistent with company and state guidelines
Skills
- High School diploma or GED
- 1-2 years of experience in claims, leaves, or customer service
- Strong written and verbal communication skills
- Excellent organization skills with the ability to multi-task
- Experience with disability and/or absence management claims
- Strong mathematical skills for payment calculations
Benefits
- Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
- Leadership development and virtual training opportunities
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- Work arrangements that work for you
- Effective productivity/technology tools and training
Company Overview