Market Research Analyst
Opensignal is the leading global provider of independent insight and data into network experience and market performance. The Analyst will play a key role in engagements with major client accounts, creating and communicating high-value insights from data to enhance client satisfaction and drive business growth.
Responsibilities
- Develop and execute novel and complex analysis that leverages Opensignal's proprietary data and other in-house data sets
- Apply tools such as Excel, SQL, and R to extract useful data, create reports, and ultimately deliver client insights
- Serve as an industry expert by researching and analyzing key industry trends, events, and players
- Tell stories with data – starting from a detailed examination of data, develop compelling narratives about market trends and implications for our clients
- Develop and deliver client presentations, contributing independently to creating PowerPoint presentations for in-person and remote delivery
- Engage deeply with your assigned clients by delivering regular reports, responding to ad-hoc requests, and proactively identifying risks and opportunities
- Support relationships with assigned clients to ensure high levels of client satisfaction, support contract renewals, and drive sales of new products
- Partner with sales and marketing to communicate Opensignal's capabilities, product suite, and market insights to clients and prospects
- Understand and anticipate client needs to drive research, product development, and client priorities
- Evaluate the methods and procedures used to obtain data to ensure validity, applicability, efficiency, and accuracy
Skills
- 1-2 years of experience in business analysis, data analysis, market research, or management consulting
- Experience planning and executing novel analysis of diverse data sets
- Excellent critical thinking and problem-solving skills
- Proficiency with Excel and SQL, R, or VB for analysis of big data
- Client service experience or experience supporting diverse internal stakeholders
- Strong business writing and presentation development skills
- Strong oral presentation skills and the ability to think on your feet
- Experience working cross-functionally to achieve objectives
- Demonstrated ability to thrive in fast-paced and unstructured environments
Benefits
- Competitive compensation packages including a long-term equity program
- Comprehensive group benefits package and company sponsored retirement savings plan (details depend on your country of work)
- Professional development opportunities: education reimbursement, learning allowance, company-sponsored workshops, and more!
- Generous Paid Time Off including: holiday allowance including Flexible vacation time, flexible sick leave, parental leave, half day summer Fridays, and the opportunity to work from abroad
- Charity matching and time off for community volunteering and DE&I program/committees.
- Regular virtual and in-person events and social
Company Overview