Sr. Director, Product Management - Value Based Care Technology

About the position Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum Insight strives to be the nation's largest enabler of value-based performance, helping risk-bearing entities (payers, at-risk providers, ACOs, aggregators, and health systems) achieve outcomes across population health, VBC performance, affordability, quality optimization, and risk adjustment performance with best-in-class technology, industry expertise, and results-driven managed services. The Senior Director of Product Management will provide strategic and technical product management and leadership focused on VBC financial performance, contract performance, incentive frameworks, funds-flow, and provider performance. This role involves collaborating closely with solution owners, capability leads, engineering teams, and other stakeholders to define business cases, drive product strategy, and translate that strategy into detailed requirements for prototyping and final development by the engineering team. The ideal candidate will be a well-rounded product manager who can leverage a strong background in value-based care optimization, strategic product management, and healthcare analytics. They will excel in leading product management teams and managing cross-functional initiatives. Strong communication and presentation skills, along with the ability to work under tight deadlines while handling multiple tasks, are essential.

Responsibilities

• Drive multi-year vision, strategy, and roadmaps tied to client outcomes for multiple interconnected technology products
• Evaluate competitive position and create differentiated value stories
• Conduct market outreach to validate assumptions around assumed high-value outcomes
• Identify creative product solutions to meet evolving customer needs
• Evaluate market trends to proactively identify new opportunities expand product capabilities that drive increased market share
• Work closely with growth office and sales enablement to develop GTM models for new capabilities
• Drive alignment with relevant and matrix stakeholders on prioritized outcomes
• Facilitate synergies across the product suite targeted at shared buyers and user personas
• Lead a team of product managers to design and build impactful technology solutions
• Lead detailed planning and success measurement to support capital planning efforts
• Provide oversight for end-to-end business cases and lead stakeholder alignment, including market sizing & growth projections, total cost estimation, governance reviews / leadership approvals, high-level business requirements, business goals, operational workflow and outcomes, functional requirements
• Facilitate development of market sizing (including TAM, SAM, & SOM) to inform prioritization and estimate revenue growth
• Drive multi-year revenue and growth plan to achieve growth strategy
• Manage product financials, making product modifications/enhancements as needed to drive profitability and growth
• Grow and expand expertise within the product management team and other contributing teams

Requirements

• 10+ years of professional experience in healthcare or healthcare technology
• 6+ years of managing new product development, new technical product launches, market sizing, roadmap creation, commercial technology and SaaS product development
• 5+ years in a role supporting Value-Based Care performance optimization in payer contracting, provider contracting, MSSP performance, ACO performance, TCOC insights, population health program design, population health management, social determinants of health, population stratification, care management performance, financial and clinical risk identification, or VBC/quality incentive design
• 5+ years of experience building, leading, and managing highly matrixed, cross-functional initiatives, including a deep understanding of how to structure initiatives and all related operational functions
• Experience supporting Value-Based Care from either a Payer/Risk Bearing Entity and/or Provider/Care Delivery organization perspective
• Experience supporting capital investment to drive profitable returns for both current clients and the business directly
• Ability to travel up to 10% as needed

Nice-to-haves

• 12+ years of professional experience in the healthcare, healthcare tech, or technology sectors
• Clinical Pop Health Background (Clinical)
• 6+ years of experience managing full product profitability, including revenue, expense, depreciation, etc.
• 4+ years of experience managing a team of product managers
• Proven ability to lead product discovery work as well as to synthesize market findings into new product/enhancement ideas
• Demonstrated ability to work under tight deadlines and handle multiple/detail-oriented tasks
• Proven ability to drive alignment in matrixed organization
• Demonstrated ability to influence at all levels of the organization

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

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