Experienced Customer Service Representative – Administrative Support and Office Operations at blithequark

Are you a highly organized and detail-oriented professional with excellent communication skills, looking for a challenging and rewarding role in a dynamic environment? Do you have a passion for delivering exceptional customer service and ensuring seamless office operations? If so, we invite you to join blithequark as an Experienced Customer Service Representative – Administrative Support and Office Operations.

About blithequark

blithequark is a leading provider of residential plumbing services, septic services, and portable sanitation, proudly serving the Tulsa and Grand Lake areas for over 15 years. Our commitment to reliability, efficiency, and customer satisfaction has earned us a reputation as a trusted partner in the community. As a valued member of our team, you will have the opportunity to work with a talented group of professionals who share your passion for delivering exceptional service and support.

Responsibilities

As an Experienced Customer Service Representative – Administrative Support and Office Operations at blithequark, you will be responsible for:

• Organizing office operations and assisting associates in optimizing procedures to ensure seamless day-to-day activities
• Sorting and distributing communications in a timely manner, ensuring accuracy and validity of information
• Creating and updating records, maintaining confidentiality and discretion as required
• Scheduling and planning meetings and appointments, ensuring timely and efficient communication
• Monitoring office supplies and handling shortages, ensuring minimal disruption to operations
• Resolving office-related malfunctions and responding to requests or issues in a timely and professional manner
• Coordinating with other departments to ensure compliance with established policies and procedures
• Maintaining trusting relationships with suppliers, customers, and colleagues through excellent communication and interpersonal skills
• Performing receptionist duties as needed, providing a warm and welcoming experience for customers and visitors

Preferred Skills

To be successful in this role, you will possess:

• Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
• Knowledge of computer systems, including back-office software and applications
• Working knowledge of office equipment, including printers, copiers, and scanners
• Thorough understanding of office management procedures, including record-keeping and data entry
• Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
• Analytical abilities and aptitude in problem-solving, with a focus on finding creative solutions to complex issues
• Excellent written and verbal communication skills, with the ability to communicate effectively with customers, colleagues, and suppliers
• Proficiency in MS Office, including Word, Excel, and Outlook
• Knowledge of QuickBooks and Excel, with experience in data entry and financial record-keeping

Why Join Our Team?

At blithequark, we offer a comprehensive benefits package and a supportive work environment that fosters growth and development. As a valued member of our team, you can expect:

• Competitive compensation and benefits, including traditional benefits and paid time off
• Flexible family scheduling, allowing you to balance work and personal responsibilities
• Continuing education and opportunities for growth, including training and professional development programs
• Company-provided uniforms, including an annual boot allowance
• Company-provided take-home vehicle, ensuring you have the tools and resources you need to succeed
• Costco Membership, providing access to exclusive discounts and benefits
• Company phone, ensuring you stay connected and productive on the go
• Chiropractic care (4 annual visits), promoting your physical and mental well-being

Work Environment and Company Culture

At blithequark, we pride ourselves on our collaborative and supportive work environment. Our team is dedicated to delivering exceptional service and support to our customers, and we strive to create a workplace that is inclusive, respectful, and fun. As a member of our team, you can expect:

• A dynamic and fast-paced work environment, with opportunities to learn and grow
• A supportive team of professionals who share your passion for delivering exceptional service
• Regular feedback and coaching, ensuring you have the tools and resources you need to succeed
• Opportunities for professional development and growth, including training and education programs

How to Apply

If you are a motivated and detail-oriented professional with a passion for delivering exceptional customer service, we invite you to apply for the Experienced Customer Service Representative – Administrative Support and Office Operations role at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job