Global Account Manager
Develops, secures, grows, and maintains revenue and margin for most complex and strategic accounts. Primary account responsibilities, and develops, articulates and executes the secondary coverage strategies for all of their assigned accounts. Creates the strategy for their accounts and leads collaboration efforts across all FedEx operating companies. Responsible for the collection and understanding of relevant customer, industry and competitive information in their accounts. Collaborates within the organization. Responsible for achieving the profitability and other goals established by the company for their accounts. Essential Functions
- Customer Relationships - Develops and maintains relationships via face-to-face sales calls on all assigned accounts, including appropriate entertainment as approved by FedEx Sales Management. Understand the account’s environment (customer’s contracts, influencers, key locations, political landscape, etc.) Acts as the subject matter expert in all FedEx Services by utilizing resources such as, but not limited to, Sales Education and Product Knowledge Training.
- Sales Plans & Strategy - Develops, leads and executes the strategy on assigned accounts to achieve revenue and margin goals, as well as direct secondary coverage to execute desired strategies. Strategy and planning will be reviewed and approved at the management level. Analyze and interface with Solutions to complete requests for proposals, contracts, quarterly business reviews and key performance indicators. The GAM will review and be responsible for effectively managing the process and final submission. Tracks and assures the profitability of assigned accounts. Review data monthly for purchase transportation, contribution margin, days sales outstanding, pricing compliance, etc.
- Sales Research – Conducts market research and analysis in uncovering new potential business.
- Performs other duties as assigned.
Minimum Education Bachelor's degree required Minimum Experience 5 – 7 year's experience required in corporate or national account sales, Knowledge, Skills and Abilities
- Significant (including international) travel required. (Hold and maintain a valid driver’s license and passport.)
- Strong understanding of fiscal accountability.
- Ability to lead and navigate skills as it applies to Corporate and Inside Sales in supporting field locations of their assigned accounts.
- Sets a positive example within the organization.
- Effectively collaborate with other sales teams and departments.
- Strong presentation skills (ability to present to C-level).
- Proficient with MS Office Suite software.
Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current tarting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $83,950.00- $126,025.00 depending on experience. Additional Details: Qualified candidates must have outside transportation sales experience, as well as be open to travel 50%- 70% of the time. Headquartered in Northeast Ohio, we are a multiple-time NorthCoast 99 award recipient, recognized as a top employers in Northeast Ohio! We offer attractive compensation, benefits and team member development. Follow Us on LinkedIn FedEx Custom Critical is an Equal Opportunity Employer including, Vets/Disability.
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