Business Analyst

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

As a part of our latest transformation, we are searching for a Business Analyst who is ready for the next level of responsibility as we build out our Center of Excellence in Hyderabad. You will be responsible for the successful completion of the assigned client implementation project activities of Mitratech’s robust and comprehensive enterprise software. These implementation project activities include configuration of software, testing, and go-live support for the client. As a Business Analyst, you will work under the direction of the engagement Project Manager and Senior Business Analyst.

Essential Duties & Responsibilities

• Participates in multiple projects in varying phases of implementation simultaneously
• Meets with other team members and clients' business users to identify project objectives 
• Works within the overall project plan and schedule
• Works independently and collaboratively on customer-specific solution design and functional configurations
• Participates in customization design sessions with the Technical Services Manager. Meets regularly with developers assigned to the project to get periodic task updates on customization work and clarify questions
• Supports customization testing, including preparation of test scenarios. Supports client user acceptance testing
• Collaborates with customer team participants, Client Managers, and Engineering to assure project success
• Facilitates communication upward and across the internal project team, including the status of assigned tasks.
• Ensures that all project deliverables are complete (broad-based perspective)

Requirements & Skills

• Bachelor's degree in related discipline required 
• 2+ years of experience
• Strong attention to detail with excellent presentation skills
• Quick learner
• Must be an analytical thinker 
• Must be consultative and understand the bigger picture for the client
• Hands-on approach
• Strong sense of ownership and urgency
• Self-starter with ability to work with minimal supervision
• Excellent written and verbal communication skills
• Ability to work with all levels of internal staff and clients
• Ability to work on multiple projects and deliverables simultaneously
• Ability to handle confidential client and company information

Desired Skills & Experience

• Knowledge of Visio, Project and HTML
• Knowledge of Java
• Understanding of Web Services SOAP and REST
• Understanding of relational databases and SQL concepts
• Experience with business analytics and intelligence solutions (e.g. Business Objects, Sisense, Tableau)

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.